PRACTICE CHARTER

CONFIDENTIALITY

Everyone working for the NHS has a legal duty to keep all information about you confidential.

ZERO TOLERANCE

Aggressive or abusive patients will be removed from the practice list

PATIENT INFORMATION

We ask for information so you can receive proper care and treatment. We keep this information together with details of your care because we may use it when we see you again. The law requires us to share this information with other health professionals such as hospitals and social services. Information they may require includes births, deaths and medication etc. The NHS Central Register for England and Wales contains basic information of all patients that are registered with a GP. The register does not contain clinical information.

You have a right to access your medical records.

FREEDOM OF INFORMATION – PUBLICATION SCHEME

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.

This scheme is available from the practice manager.